{"id":247,"date":"2021-05-26T16:30:57","date_gmt":"2021-05-26T08:30:57","guid":{"rendered":"https:\/\/mukyanhong.com\/?page_id=247"},"modified":"2023-09-03T14:31:53","modified_gmt":"2023-09-03T06:31:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/mukyanhong.com\/en\/faq\/","title":{"rendered":"Q&A"},"content":{"rendered":"
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow to shop and place an order online?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
    \n
  1. Shop for products and select the amount.<\/li>\n
  2. Click \u201cAdd to Cart\u201d to add your selected items to shopping Cart.<\/li>\n
  3. Click \u201cMy Cart\u201d on the top right corner when finish shopping, and then check out<\/li>\n
  4. Click \"Check Out\"<\/li>\n
  5. Confirm order and transaction is completed. Muk Yan Hong will directly contact customer soon.<\/li>\n<\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\u843d\u55ae\u5f8c\u6703\u6709\u4eba\u806f\u7d61\u6211\u55ce\uff1f<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
      \n
    1. \u7576\u6536\u5230\u5ba2\u4eba\u7684\u7db2\u4e0a\u8a02\u55ae\u5f8c\uff0c\u6703\u6709\u5c08\u4eba\u7d93WHATSAPP \u806f\u7d61\u5ba2\u4eba
      <\/li>\n
    2. \u6536\u5230\u6b3e\u9805\u53ca\u8a02\u88fd\u7684\u5167\u5bb9\u5f8c\uff0c\u540c\u4e8b\u6703\u8d77\u7a3f\u4e26WHATSAPP\u7a3f\u4ef6\u7d66\u5ba2\u4eba\u78ba\u5be6
      <\/li>\n
    3. \u8acb\u76e1\u65e9\u78ba\u5be6\u8a02\u88fd\u548c\u523b\u5b57\u5167\u5bb9\uff0c\u78ba\u5b9a\u4e86\u4fbf\u6703\u958b\u59cb\u88fd\u4f5c<\/li>\n
    4. \u4e00\u65e6\u78ba\u5b9a\u4e86\u5167\u5bb9\uff0c\u6055\u4e0d\u80fd\u66f4\u6539
      <\/li>\n
    5. \u88fd\u4f5c\u6642\u9593\u7d04\u4e09\u81f3\u4e94\u500b\u5de5\u4f5c\u5929\uff0c\u8acb\u8010\u5fc3\u7b49\u5019<\/li>\n<\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I know more information about a product?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      If you have any question about a product, please whatsapp 53302800 for more information. You can place an order only and leave a phone number for contact.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I amend or cancel my order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
        \n
      1. We will contact you directly to confirm the engraving content before making the product. After confirmation, no amendment is accepted.<\/li>\n
      2. Please understand that our goal is to deliver your orders as soon as possible. Therefore, any amendments are not encouraged unless necessary.<\/li>\n
      3. Besides, we DO NOT accept any order cancellations.<\/li>\n<\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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        \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat payment method do you accept?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
        1. We currently accept the following:\n\u2022 Credit Card (Visa, Master, American Express, UnionPay), Google Pay, Apple Pay, FPS and PayMe<\/li>
        2. If you want to pay by banking transfer, please WHATSAPP 5330 2800 for information.<\/li>
        3. No refund will be made after payment.<\/li>
        4. For banking transfer, please pay within 24 hours and upload banking reference within 12 hours after payment.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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          \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I receive my order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
          1. \u6563\u6c34\u8ca8\u54c1\u51fa\u8ca8\u6642\u9593\u4e00\u822c\u70ba\u4e09\u81f3\u4e03\u500b\u5de5\u4f5c\u5929\uff0c\u8981\u8996\u4e4e\u8a02\u88fd\u6578\u91cf\u3002\u6700\u5feb\u53ef\u5b89\u6392\u5373\u65e5\u51fa\u8ca8\uff0c\u4f46\u8acb\u5148whatsapp 53302800\u806f\u7d61\uff0c\u4f5c\u7279\u5225\u5b89\u6392\u3002<\/li>
          2. \u500b\u5225\u8ca8\u54c1\u7684\u51fa\u8ca8\u6642\u9593\u70ba\u4e00\u81f3\u5169\u661f\u671f\uff0c\u6703\u500b\u5225\u5099\u8a3b\u65bc\u76f8\u95dc\u8ca8\u54c1\u7c21\u4ecb\u4e0a\u3002<\/li>
          3. Our company provides local delivery services by SF Express. For deliveries to Hong Kong, you can expect to receive your order within 2-3 business days from confirmation of shipping address.\u00a0SF Store<\/a>,\u00a0SF Locker<\/a>(click the hyperlink)<\/li>
          4. Free shipping upon net purchase of HK$300 or above.<\/li>
          5. Actual arrival date varies based on SF delivery services.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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            \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I change my shipping details?\u202f<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

            Yes, please whatsapp 5330 2800 and let us know the new address before the order is shipped.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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            \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIf I received a defective item, what should I do?\u202f<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

            We are truly sorrythat<\/span>you have received a defective item.<\/span>Please provide photos for information<\/span>within 7\u202fdays\u202ffrom the received date.<\/span>Our customer service will get back to you ASAP.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

            \n\t\t\t\t\t
            \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I get exchange or refund?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

            As the product is personalized design, we will not accept any exchange or refund,unless it is a defective item.<\/span>Sorry for understanding.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

            \u7db2\u4e0a\u843d\u55ae\u6d41\u7a0b\u662f\u600e\u6a23\uff1f \u9ede\u64ca\u7522\u54c1\uff0c\u4e26\u9078\u64c7\u9700\u8981\u7684\u6578\u91cf \u202f\u9ede\u64ca\u4f4d\u65bc\u7522\u54c1\u65c1\u7684\u300c\u52a0\u5165\u8cfc\u7269\u8eca\u300d\u6309\u9215\u202f \u60a8\u53ef\u4ee5\u5728\u53f3\u4e0a\u89d2\u300c\u8cfc\u7269 …<\/p>\n

            Q&A<\/span> Read More \u00bb<\/a><\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_uag_custom_page_level_css":"","_mi_skip_tracking":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-247","page","type-page","status-publish","hentry"],"aioseo_notices":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"chloe","author_link":"https:\/\/mukyanhong.com\/en\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":"\u7db2\u4e0a\u843d\u55ae\u6d41\u7a0b\u662f\u600e\u6a23\uff1f \u9ede\u64ca\u7522\u54c1\uff0c\u4e26\u9078\u64c7\u9700\u8981\u7684\u6578\u91cf \u202f\u9ede\u64ca\u4f4d\u65bc\u7522\u54c1\u65c1\u7684\u300c\u52a0\u5165\u8cfc\u7269\u8eca\u300d\u6309\u9215\u202f \u60a8\u53ef\u4ee5\u5728\u53f3\u4e0a\u89d2\u300c\u8cfc\u7269…","_links":{"self":[{"href":"https:\/\/mukyanhong.com\/en\/wp-json\/wp\/v2\/pages\/247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mukyanhong.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mukyanhong.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mukyanhong.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mukyanhong.com\/en\/wp-json\/wp\/v2\/comments?post=247"}],"version-history":[{"count":44,"href":"https:\/\/mukyanhong.com\/en\/wp-json\/wp\/v2\/pages\/247\/revisions"}],"predecessor-version":[{"id":2327,"href":"https:\/\/mukyanhong.com\/en\/wp-json\/wp\/v2\/pages\/247\/revisions\/2327"}],"wp:attachment":[{"href":"https:\/\/mukyanhong.com\/en\/wp-json\/wp\/v2\/media?parent=247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}